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ILM Level 3 Award in Leadership and Management Online Course

  • Complete At Your Own Pace
  • Tutor Support Throughout

Fancy developing your management and leadership skills at your own pace?

Our online ILM 3 Learning and Management training gives you the option to do just that.

It combines all the great learning, knowledge and insight of our classroom courses with the ease and convenience of being able to access the training wherever and whenever you want.

And just like our face-to-face training options, our experts are on hand to guide you through the post-course work.

Find Out More

Course Contents

Every organisation needs leaders and managers who inspire, persuade and motivate their teams.

This course will provide new managers - and those with little experience - with the essential skills, insight and knowledge they need to lead their teams to success and accomplish goals.

You’ll be guided through everything you need to know by one of our experienced and highly respected tutors.

And it pulls on our 25 years of experience in delivering leadership and management training.

Introduction (15 mins)
  • Welcome
  • Establishing your 'Why?'
Understanding Leadership (125 mins)
  • Leaders and managers
  • Adair's Action Centred Approach
  • Tannenbaum and Schmidt's Leadership Continuum
  • Kurt Lewin's Leadership Styles
  • Situational leadership
  • Betari's Box
  • Emotional intelligence
  • Team management
  • SMART objectives
  • Johnson and Scholes' Cultural Web
  • Handy's four types of culture
  • Time management
Solving problems and making decisions (100 mins)
  • Problem solving and decision making
  • Iceberg theory
  • Ishikawa Fishbone
  • The four Ms
  • The five 'Whys?' theory
  • Decisions and consequences
  • The OODA loop
  • Six thinking hats
  • Force field analysis
  • Implementing the solution
Understanding communication in the workplace (95 mins)
  • Communication
  • Types of communication
  • Written communication
  • Barriers to communication
  • Shannon and Weaver communications theory
  • Types of questions
  • Listening skills
  • Overcoming difficult conversations
  • Body language
  • Briefing sessions
  • Feedback
Reflect and review (10 mins)
  • Bringing it all together
  • How was it for you?
  • Closing thoughts and assignments
  • And finally...

Total time: 345 mins (approx.)

Enrol Now

The price below includes unlimited email correspondence offering feedback and tutor guidance, with particular attention to ILM work-based assignments.

Please click on the orange button below to purchase online and pay by credit/debit card, or by invoice.

If you would like to buy more than 5 licences, please contact us for a custom quote.

Frequently Asked Questions (FAQs)

It is ideal for anyone with management responsibilities but no formal training and who is serious about developing their abilities.

The qualifications particularly support practising team leaders seeking to move up to the next management level and managers who need to lead people though organisational change, budget cuts or other pressures.

No. But we think it is best suited for those taking their first steps in leadership and management and those who want to progress along the management pathway.

Once you’ve made your payment, you can start straight away.

Not only will our experts guide you through everything you need to know, but they are also on hand to steer you through the post-course assignment work. You can book one-to-one support with them - as often as you need - with just a few clicks. And this support is available for 12 months after completing the online programme. You can also revisit the content in the course as often as you like.

Contact Us

Please use the form below to get in touch. Alternatively, please call us on 0844 800 3295.

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