FIRST LINE MANAGER - CLASSROOM COURSES

    Option Available

 

With our classroom option, you benefit from a full training day with our experienced tutors.

The programme has been crafted to give you the foundation you need to begin your management career.

It includes training on effective communication, managing your team, managing yourself, delegating, setting objectives, effective planning and personal development.

Your course price includes:

  • Course materials, handouts and workbooks
  • Certificate fees
  • Lunch and refreshments

Scheduled classroom course dates

NOTTINGHAM

5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG

All of our Nottingham courses are held at the same location as our head office. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful all-day free car parking is also available.

September 2025

Course Date:

8th September 2025

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

December 2025

Course Date:

8th December 2025

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

March 2026

Course Date:

16th March 2026

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

READING

Media First Ltd, 1 Winnersh Fields, Gazelle Close, Winnersh, Reading, RG41 5QS

Our Reading courses are located at our sister company, Media First Ltd. The training facilities are approximately 7 minutes walk from Winnersh Triangle railway station, and easily accessible from London. The training suites are wheelchair-friendly, and there is free on-site car parking available.

September 2025

Course Date:

15th September 2025

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

December 2025

Course Date:

15th December 2025

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

March 2026

Course Date:

9th March 2026

Running Time:

9:00am - 4:30pm

Price includes:

Certificate Fees

Lunchtime Buffet

YOUR COURSE JOURNEY

One day in the classroom covering:
  • Understanding roles and responsibilities
  • Taking a step into management
  • Effective communication
  • Setting and managing expectations
  • Responding to difficult communication styles
  • Recognising when to have performance management conversations
  • Emotional Intelligence and you, your team and the business
  • How to motivate a team effectively
  • Team dynamics and how to influence these

Post course

  • BCF Certificate of Completion sent by post

TESTIMONIALS

Please find below a selection of testimonials for our First Line Management courses.

To see all of our reviews on Coursecheck, please click here.

Laura was a pleasure and knowledgeable.
GBXF

Vicky F.

 I have learned a lot from Saphire. She didnt judge me and she's not intimidating. She explained or discussed the topic well and had patience to answer my questions.
GBXF

Willimae S.

The course was ideal for what I needed as it has helped me understand and review a lot of things I do on a daily basis, and I believe I am coming out with a lot more knowledge and information than I had.
GBXF

Jason P.

COURSE FORMATS

We offer this qualification in a variety of formats. This gives you maximum flexibility, and allows you to fit
your studies around your work and personal commitments.

CLASSROOM COURSE

1 Day of Classroom Training
Lunch and Refreshments
Free On-Site Car Parking


£595 + VAT

ZOOM COURSE

1 Day of Training via Zoom
Suitable for Home Study
 1-2-1 Courses Available


£495 + VAT

ONLINE COURSE

Work at Your Own Pace
Study at Times to Suit You



£295 + VAT

BESPOKE COURSE

Course Tailored to Your Needs
Work at Your Own Pace
Study at Times to Suit You


PRICE ON REQUEST

Frequently Asked Questions (FAQs)

Managers play a vital role in the success or failure of a business, and are crucial in helping a business reach its maximum potential. Without them leading from the front, employees will suffer from a lack of direction and team cohesion, which will make them far less effective at achieving the organisation’s objectives.

Market trends, consumer attitudes, legislation and numerous other factors all affect the future of the business, and, as a consequence, the requirements and demands placed upon management.

Although some methods and concepts will never change, managers need to ensure that they keep their knowledge updated and continue to learn, adapt and evolve to a changing environment.

This is a question which causes much debate, and it is hard to come to a definitive answer, although this article here tries to shed more light on the subject.

A number of people believe effective leaders are born with many of the attributes necessary to lead a team, and that any leadership training is unnecessary. Whilst this may be true in part, having personal attributes is only half the story... an individual needs to learn how to utilise these attributes and skills to be a great leader and manager.

Although managers and leaders need to be able to give clear directions to team members, simply giving orders or delegating tasks with abandon will soon cause problems. Managers need to be able to motivate their workforce, as well as positively influencing them, so that they will approach tasks with enthusiasm and a will for the company to succeed.

The responsibilities of a manager are extremely varied. From devising targets to project management, motivating employees to disciplinary procedures, and much more besides, a manager will have to perform many functions as part of their job role. As such, they not only need to be well-trained, but will need to make sure that they continue to invest in their future development by attending training courses and keeping up to date with a changing world.