Training and Development Courses by The BCF Group
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Effective Communication and Influencing

  • In-House Option Available

This two-day course will provide you and your team with a range of skills and behaviours that will allow you to communicate clearly and effectively.

And one of its great strengths is it is customised to your organisation’s needs and requirements.

We will work with you ahead of this interactive workshop to tailor it to your working practices and specific communication and influencing needs.

This in-house programme works best with a group of 4-10 people and typically includes explaining the communication process, the different styles of influencing, the importance of body language and tone of voice, non-verbal communication and more.



Course syllabus


Module 1

The Communication Process


Identify what effective communication looks like, what the barriers are to it and the different ways we communicate.
Module 2

Effective Communication Skills


Establish active listening, develop your questioning skills and use positive language.
Module 3

Different Types of Influencing


How does influencing differ from manipulation and how do you develop your preferred influencing style?
Module 4

Behaviour Breeds Bahaviour (Transactional Analysis)


The hidden meaning in what we say and what we receive and how to recognise if what you're saying is calm, rational, logical and professional.
Module 5

Body Language


Understanding the impact of body language in communication and how it influences others.
Module 6

It's All in the Voice


The importance of tone of voice and how it influences others.
Module 7

Written Communication


Why you need to plan and prepare your written communication and understanding different structures and formats.


Frequently Asked Questions (FAQs)

Yes. We can tailor it to your exact needs and requirements. Get in contact and we will work with you to design your training course.

Yes. We can run this course at your office or our training centre in Nottingham.

Yes. We can run this training course on Microsoft Teams and Zoom. Just let us know what works best for you.

Contact Us


Please use the form below to get in touch. Alternatively, please call us on 0844 800 3295.



Contact Us


Please use the form below to get in touch.

Alternatively, please call us on 0844 800 3295.

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