Training and Development Courses by The BCF Group
Training and Development Courses by The BCF Group
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Business Coaching

Are you looking to provide coaching and mentoring to your colleagues?

Our business coaching courses and qualifications are designed to give you the practical tools and knowledge to become an effective business coach of others.

We have a range of accredited and non-accredited business coaching qualifications available. Courses can be taken online, in-person or as a blended bespoke course that could include a mixture of delivery methods.

For an employer, there are several advantages of having coaches who can provide effective coaching and mentoring to others.

It helps to develop a coaching and mentoring culture and that can deliver higher productivity and morale, a boost to idea generation and creativity, more effective teamwork, and lower staff turnover and absenteeism.

Whatever your business coaching needs, whatever your experience or confidence levels, we have a course for you.



ILM Level 7 Qualifications for Executive and Senior Level Coaches and Mentors

If you are regularly coaching and mentoring at a senior level and want to enhance, accredit and validate your skills, the ILM Level 7 for Senior Level Coaches and mentors is the course for you.

ILM Level 7 Qualifications
A person stood on top of a rock up high

ILM Level 5 Qualifications in Effective Coaching and Mentoring

The ILM 5 accredited coaching and mentoring qualification is designed for all tiers of director, management and supervisory level, or indeed anyone involved in people development.

ILM Level 5 Qualifications
You didn't come this far - Inspirational quote

Executive Coaching

As well as teaching others to become professional business coaches, we also offer one-to-one coaching for executives. Whether you, or your team, need help in handling the pressures of the modern corporate environment, or guidance to help you reach your full potential, executive coaching is hugely beneficial.

Executive Coaching
Executive coaching

Bespoke Courses

Can't find a business coaching course that meets your needs? We don't just help our clients receive formal qualifications – we also tailor our learning to meet your exact needs and requirements. For example, maybe you would prefer to learn online or via Zoom? Or perhaps you have some very specific business challenges that we can help with?

Bespoke Business Coaching
Bespoke business coaching

We can design a business coaching programme around your exact requirements. Click here to start the conversation.


Frequently Asked Questions

'Business coaching' can seem like a vague term.

So, let's demystify it for you.

Firstly, business coaching doesn't take place in a training room packed full of participants. Neither does it involve a tutor trying to pass down new information and knowledge about a particular topic.

It is instead a one-to-one conversation – or, more accurately, a series of conversations – which helps people come up with action plans for changing their current situation, developing their abilities, motivating those who work for them and any other areas where they are looking for improvement.

This is how we define business coaching:

"A skilled business conversation that enables the person being coached, to come up with their own options to move forward on a business challenge with high commitment."


Whether you are running a small business or are a high-flier in one of the world's leading brands, business coaching is hugely beneficial.

It is the skill to have in today's rapidly changing business climate.

Yes, there are three main types:


Executive Coaching

Corporate executives, company directors and senior managers have a lot of responsibility on their shoulders.

They have to make big decisions that can ultimately make or break the company.

And quite often, these decisions can be difficult, even unpleasant, such as having to lay off a large number of employees to reduce costs.

There is often a perception of corporate executives being uncaring, cold-hearted individuals who are quite happy to make decisions in the boardroom and pocket exorbitant salaries.

The reality is that most do care about their workers and hate having to make those tough decisions.

A good executive coach understands that big salaries do not take away feelings and that the pressure and psychological impact of having to make such decisions will weigh heavily on most leaders. They will also understand the demands that come with being at the helm of a large company, and the stresses that exist in having to keep such a large organisation on track and on course for a prosperous future.

Executive coaching sessions aim to develop these leaders to achieve their full potential. Not only is it ideal for managers and employees, but an increasing number of business owners see the value in utilising the services of a professional business coach.

The sessions are designed to fit around you and your work commitments. They usually take place at your offices, which minimises the amount of time spent away from your day-to-day duties.


Performance Coaching

Performance coaching, as its name may suggest, deals specifically with a person's performance at work.

It aims to get them to perform at their peak level, realising their full potential to drive a business forward.

Underperformance is a big headache for businesses. For those employees on a fixed salary, the amount they receive will be the same whatever their performance and output level – at least in the short term until management has had enough.

With costs the same, owners and managers are eager to get their workers operating at the top end of the performance ability chart.

This underperformance and lack of effort can also spread to others in the business, dragging down the whole team as those around them begin to do the same, particularly if they are seen as able to get away with it.


Life Coaching

Instead of focusing on business targets, life coaching focuses on goals outside of the workplace.

This could be anything from earning more money to getting fitter and losing weight.

Personal aspirations are closely linked to work.

Earning more money would come about as a consequence of getting a raise or being promoted, both of which are linked to job performance.

Losing weight may seem like a purely personal goal which would have no impact on what you do at work. But, if it makes you happy and improves your mood, you will probably be more productive than before. It may also give you more belief that you can achieve difficult goals, which will help you as you set and pursue other objectives to achieve at work.

A good business coach will have several characteristics which make them good at the task.

The best coaches realise the need for continuous improvement of their skills, and fortunately, even someone who does not possess certain qualities or is lacking in particular areas can become more proficient through attending business coaching courses which help with their development.

A good coach does more than just support, encourage and inspire. There needs to be a purpose or reason for coaching. By determining and setting goals, an employee has a target to work towards. And the implementation of a deadline can often provide the necessary motivation for actually getting on with things, rather than procrastinating and putting things off.

Business coaches also understand that often success comes from people working as a team. By emphasising and developing teamwork within the business, the coach will help instil the feeling among workers that the goals of the business come before individual achievements.

Not necessarily. But if you do you should look for an accreditation like ILM or CIPD. ILM stands for The Institute of Leadership & Management. This is who our courses are accredited by.

But it won't inhibit or disallow you to coach if you don't have an accreditation and have only gone through the training – as long as this training was through a reputable training organisation that has an accreditation value.

If preferred, we can offer advanced or masters training programs that cover all the accredited course content but that excludes the ILM work-based assignment section.

Two essential ingredients for becoming a good business coach are theory and practice.

Without practical coaching experience, no amount of theory will enable you to go straight into the world of coaching and mentoring. There is only so much you learn from textbooks and course tutors.

Similarly, trying to conduct a business coaching session without a thorough grounding and teaching of how to conduct a high-quality coaching meeting will likely end up in wasted time and frustration for all parties concerned.

Coaching theory is essential. But it is experience and practice that transforms a business coach and turns them into one who can help bring about a significant increase in performance and overall contribution to the business from both managers and employees alike.

Absolutely. Business coaching sessions help people overcome barriers and problems that are holding them back and help them fulfil their potential.

Life coaching is a separate area. But there will be elements of business coaching which can also have a positive impact outside the workplace.

Improving communications skills, for example, can change the way you communicate in your personal life as well as in the workplace.

And, if people become better equipped at overcoming problems and dealing with change at work, they will be able to do these things more easily outside of work too.

Coaching can bring up a range of issues and it can be tough and even distressing.

But whereas counselling aims to deal with and reconcile problems from the past, business coaching usually tries to leave the past in the past and focus on future targets and ambitions.

So, coaching is not counselling, even though it's therapeutic knowing that you're tackling your business challenges head-on by taking action.

There are many benefits. Here are just a few:

  • It brings back focus. Becoming overwhelmed by tasks and responsibilities is natural. Business coaching can work to cut through this and help focus on the things that really matter.
  • It gives crystal-clear goals for the short-term and long-term. Mentoring through executive coaching can help define and build clear goals for the present, as well as for the future.
  • It brings up the tricky subject of accountability. Setting goals is only part of the business coaching process. The next step is to develop a process of accountability that will ensure these goals are met.
  • It creates meaningful brainstorming opportunities. One of the best things about business coaching is that it can bring in an outsider to brainstorming sessions. A business coach can provide a sounding board for ideas, as well a potential creative force that can help people see things they may not have discovered on their own.
  • It provides personal development. Powerful executive coaching goes beyond simply giving an individual ideas and focus. A truly exceptional mentor/coach will provide similar gifts of inspiration and focus to individuals.

There is growing evidence of its effectiveness and how widespread it has become. Here are some results from a recent survey carried out by Vision Quest consulting:


From the client's perspective

Vision Quest Consulting surveyed clients that had experienced executive coaching.

  • 100% increased their ability to deal with business challenges by 75% or more
  • 88% improved their job satisfaction by 75% or more
  • 80% improved their ability to stay focused under pressure
  • 78% increased their productivity by at least 50%

From the company's perspective

We found companies that use coaching see the following improvements:

  • 53% increased productivity
  • 39% increased customer service
  • 32% increased retention of senior people
  • 23% reduced costs
  • 22% increase in bottom line profits
  • 77% improved working relationships
  • 67% improved teamwork
  • 52% improved conflict resolution

How does coaching compare with training?

IPMA research found that:

  • Ordinary training typically increased productivity by 22%
  • But when combined with coaching productivity increased by 88%

How widespread is coaching?

In a Hay Group survey of 170 HR professionals from around the world:

  • More than half reported their organisation had introduced coaching in the past 18 months
  • 88% were planning to broaden the scope of coaching in their organisation
  • 70% believe coaching is more effective than training courses as a means of changing behaviour and improving the performance of senior executives and high flyers

Another poll by Hay Group of over 350 HR directors found that coaching was well established across the UK as part of leadership and development schemes, with a third of companies investing in coaching for senior managers. One-quarter of organisations are launching coaching programmes for middle managers.

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